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Software for
Ohio I/DD Providers

Providers can streamline and replace multiple pieces of software by choosing a single, feature-packed solution with a simple user interface. Brittco offers compliant documentation based on years of experience and hundreds of successful audits, with over 260 providers currently utilizing our services.  Brittco offers the only software solution in the state of Ohio that is integrated with County Boards of DD.  Don't be left behind - make the switch to Brittco today.

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Software for
Ohio I/DD Providers

Providers can streamline and replace multiple pieces of software by choosing a single, feature-packed solution with a simple user interface. Brittco offers compliant documentation based on years of experience and hundreds of successful audits, with over 260 providers currently utilizing our services.  Brittco offers the only software solution in the state of Ohio that is integrated with County Boards of DD.  Don't be left behind - make the switch to Brittco today.

Benefits of Brittco's
DODD Compliant Software

Say goodbye to paper clutter by centralizing all data in one system. Collaborate and share important information, including outcomes and incidents, with over 70 county boards through integrated data sharing. Stay current on DODD rules, billing rates, and the OhioISP with timely and reliable updates.

What Customers Are Saying

  • Brittco has been a complete game-changer for Toward Independence, Inc. Brittco provides us the ability to monitor documentation, complete UI/MUI incidents, and view ISP’s which has significantly improved our ability to provide oversight to services and maintain compliance via computer or cell phone, no matter where we are. We can pull service documentation in a matter of minutes for audits. We no longer have to track down paper documentation nor do we have to store it in a box for 7 years. Brittco is so simple to use on every level from DSP to Supervisor to Program Director. Our relationship is truly a partnership for success; Brittco is tremendously responsive to our needs and request, and they make us much more efficient allowing us to spend more time with individuals we serve each day.  Thank you Brittco!”

    Mark Schlater, Toward Independence

  • PerCo Inc. made the decision in 2018 to use the Brittco software as we were going through the process of privatizing. Looking back on our choice to go with the Brittco team was the key to our success. I personally don’t think you will find a company more dedicated to providers of IDD services. Scott and his team have designed a program to cover all aspects of are unique services and are continually creating up to date reports all while are industry is changing daily.  Brittco’s response time to issues that may come up are amazingly quick. If I was to rate them, it would be FIVE STARS every time.” 

    Jay Barnhart, Perco Inc

  • I've been using Brittco since 2013 and was able to be a part of it as they evolved. The program gets better and better. They are continuously adding features. Brittco honors loyalty. The program has made life easier for us when we perform our billing tasks. I encourage anyone in the DD field to set up a remote session to see what all this program offers. 

    Cecily Ruffin, Quality of Life

  • One of the features I value most about Brittco Software is the immediate response and quick resolution to my concerns. Interfacing with state requirements saves me time and money.

    Felicia Miller, Hazel Grace Homes

  • “For our Organization, Brittco has been a godsend. As we do our internal compliance reviews, It’s always amazing how many areas we can cross off because Brittco ensures those things happen for us. I also love how user friendly the program is. We are a creative organization and we also have a lot of DSPs who aren’t the most tech savvy. Brittco isn’t boxy like other programs. It’s easy to incorporate our new ideas into and it’s user friendly. The training section has also saved me a lot of administrative time and I find them to be very informative. I highly recommend Brittco for any DODD provider.” 

    Bobbie McKee, Downsize Farm

  • “Scott and the support staff at Brittco have been very attentive to our needs and made our transition into waiver billing incredibly easy. They are quick to get back to us on any questions or issues that come up. We have asked them for new “buttons” to make some of the work more streamlined. They worked through these things with us to understand exactly what we were looking for and, when necessary, added buttons or changed the program to come up with solutions to help. I would recommend Brittco to anyone looking for a program to help with waiver billing.” 

    Sally Sutter, Brookhill Industries 

  • “I love what Brittco has done for our employees and our organization.  We are now completely mobile and more efficient with documentation requirements.  It is so easy to use and meets state requirements.” 

    Beth Butler, VentureLinx

  • “I love the ease of use as well as the collaboration Brittco has with local County Boards of DD.  It is really assisting us in streamlining the way we do business.”

    Chris Swickard, Consumer Support Services, Inc.

  • “We have worked with Brittco for almost 6 years. They seamlessly evolve as needed while maintaining compliance with all regulations. Brittco is easy to navigate, easy to set up and all around the best software system we use on a daily basis. Communication with Brittco is easy and timely. We look forward to continuing our partnership for many years.” 

    Alicia Simms, WASCO, Inc.

  • “We started using Brittco in February 2018 as a way to manage and simplify our data collection and billing process for the Impact Program on the University of Cincinnati campus. The results have been great and we are now able to keep all records digitally and submit billing invoices whenever we like. One of the biggest features that impressed me is the level of support we received in setting up the system...it was quick and easy. Any time we have a question there are numerous support video’s that walk you through the process. In those times when I can't find the answer and we reach out to someone at Brittoc, they promptly call us and are able to interface with my computer to walk us through what I need to accomplish.” 

    Chuck Altenau, University of Cincinnati

  • “The software is so easy to use and the web-based product is great to access from anywhere!  It had truly streamlined out process and makes it easy to bill!  Scheduler has really helped us to get on the same page.   We had multiple departments keeping calendars and community life engagement activities!  We are now all on the same page!!” 

    Dan Mitchell, Venture Productions

  • Brittco is an amazing platform that allows all of our staff to have immediate access to the information on the clients that we serve. Documentation of outcomes, attendance, reporting and billing has been so much easier since our organization moved online. Brittco provides a great central resource for all the needs of Inspiration Studios!” 

    Stephen Smith, Inspiration Studios

  • “We are grateful for the Brittco team as it has created such efficiencies in our documentation processes!”

    Becky Sharp, Open Door

  • "One of the features I value most about Brittco Software is the immediate response and quick resolution to my concerns. Interfacing with state requirements saves me time and money."

    Felicia Miller, Hazel Grace Homes

  • Brittco software is the most user-friendly system for operating our system.  Their most impressive feature is their timeliness in responding to any questions or issues we may have. Brittco even created new reports specifically for our business that we implement on a daily basis. Using Brittco has enabled us to expand operations in a very efficient manner thanks to the capabilities of their programs.”

    Vince Ponziani, Waycraft

  • “RVI Inc. has been utilizing Brittco Software for the past 5 years. Brittco Software allows us to keep all of our service documentation, incident reports, medications, billing and staff training all in one location. It is extremely user friendly and easily accessed for both management and staff. Brittco Software has always been helpful and innovated when working through DODD and/or CMS changes to make it an easy transition for their customers. We love this system and their support team!!”

    Laura Borrows, RVI

  • “We have used the Brittco Software since the start of our agency. The customer service is fantastic and very personable. The website is user-friendly and offers so many features that make documentation extremely easy and straightforward. I highly recommend this software!”

    Adrianne Lanyi, AKM Leaders

testimonials

Click to Watch a Brief Provider Interview

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Show Transcript
 
 
Joe Kowalski, CEO, Empowered Community Services
 
What the scope of your company?
So we provide day service and non-medical transportation in currently nine counties, mostly southwest Ohio, and we're serving about 225 folks a day right now.
 
How long have you been using Brittco?
We started the agency in 2018 and we basically shopped around, kind of looked at what our options were for a documentation system and interviewed a couple of companies and with Brittco from the start. So from our first day of service, November 1st, 2018, to now, we've been Brittco all the way.

How challenging was it to get your staff to adapt?
One of the reasons why we chose Brittco, being that it's web based and being that it's very intuitive, the modules that they need to use on a daily basis, whether that's our DSPs or our branches, everybody has really taken to it very well. And the ease of use is great, tablet, cell phone, or for our management who are using a laptop device, it's worked out fantastic.
 
Describe a key benefit
When we looked at what all Brittco could do for us, compared to the cost of other systems that really didn't do as much or had some other obstacles in terms of implementing licenses and software and all of that, Brittco is far and away better and on a cost basis was fantastic for us.
 
The other thing I really like about it is, it allows us to be essentially paperless. We have so little paper in the building because everything from our attendance, our transportation, whether that's pre-trip inspections or the daily documentation with trips and mileages, UIs, MUIs, and all of our billing is all in one. So that's a great feature, we're not having to go to multiple systems or programs and trying to integrate things, it's all there.
 
And for the billing, which is really key for us, we were a startup agency and that revenue cycle was really important, I have been able to for the last four years essentially complete all the billing myself. I not really want to brag about that, but it is simple enough and straightforward enough that even having six centers serving well over 200 people a day, it is still something that one or two people with the right checks can complete all the billing, and that for us was really important to have that confidence that we knew we could bill every week, we knew the data would be there, and that process has been really smooth.
 
What has your experience been with Brittco Support?
There are a ton of tools online, so anytime that we onboard a new DSP staff, we're doing... So our DSPs now don't have to go, some choose to go to in-person classes, but everything can be done within the Brittco system, which is great. For our managers as they're going through processes and learning the functionality, there are so many videos inside the system that you could just go and watch a quick video. You could search for those, a key word or a phrase or a function, it comes up, you can watch the video, and then you're a click away from getting into a chat box with a technician, it's a really quick turnaround and response time.
 
And if we've ever come up with, this may be on something like reports, if we wanted to see a report look a certain way or we had something that was unique to our business that we had a reasonable ask to Brittco to maybe switch something around or tweak something a bit to suit our individual needs or agency needs, they've been quick to do that too. So training, support and some degree of customization has been really fluid.

How We Help

Integration with County Boards

Brittco has integrated County Boards with Providers, providing a common platform for data sharing - a feat no other software provider in Ohio has...

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Integration with
County Boards

Brittco has integrated County Boards with Providers, providing a common platform for data sharing - a feat no other software provider in Ohio has accomplished. This platform enables the sharing of datasets such as the OhioISP, outcomes, incidents, and local funding. Its implementation delivers increased efficiency and productivity to both county boards and providers who use it.

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Outcome Tracking

Brittco OhioISPs can automatically be displayed when a new span begins, forcing DSPs to read and sign before documenting. And with just a few minutes of training,...

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Outcome Tracking

Brittco OhioISPs can automatically be displayed when a new span begins, forcing DSPs to read and sign before documenting. And with just a few minutes of training, DSPs can learn to document client outcomes and experiences and receive fully-compliant reports.

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Residential

Medications (eMARS)

Detailed documentation on the disbursement of medications can be entered, including times, who disbursed, narcotic counts, and narratives when necessary. And...

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Medications (eMARS)

Detailed documentation on the disbursement of medications can be entered, including times, who disbursed, narcotic counts, and narratives when necessary.  And you can also keep track of measurements such as insulin levels, blood pressure, body temperature, etc.   

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Notes

Incident Reporting

When an incident occurs, your DSP can pick up his or her smart phone or tablet, quickly write up the basics of the incident, and automatically alert the manager...

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Incident Reporting

When an incident occurs, your DSP can pick up his or her smart phone or tablet, quickly write up the basics of the incident, and automatically alert the manager or administrator—all within moments of the incident occurring. Then, the remainder of the incident report is finished and sent to the SSA, IA, (and anyone else) as a DODD-compliant MUI/UI report. In addition, your quarterly and annual Incident Trend reports can be completed in a fraction of the time. 

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Scheduling

We designed the Scheduler feature of our Brittco software to serve as your one-stop tool for keeping track of your staff and clients. Trying to track various events,...

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Scheduling

We designed the Scheduler feature of our Brittco software to serve as your one-stop tool for keeping track of your staff and clients. Trying to track various events, courses, certifications, and HPC schedules for your staff is complicated and it’s easy for important dates and deadlines to slip through the cracks. Client medical appointments, community events, and vaccination schedules are among many other examples of how the Brittco Scheduler can be a valuable tool. 

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Client Information

A very comprehensive record of information can be managed and tracked for each individual. Examples include basic demographics, special diets, mobility...

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Client Information

A very comprehensive record of information can be managed and tracked for each individual.  Examples include basic demographics, special diets, mobility supports, span dates, waiver and acuity, contact information for doctors, finances, and much more.

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Medicaid & Non-Medicaid Billing

Brittco billing can save hours of time and potentially thousands of dollars in lost revenue. Reconciliation also helps keep track of receivables...

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Medicaid & Non-Medicaid Billing

Brittco billing can save hours of time and potentially thousands of dollars in lost revenue. Reconciliation also helps keep track of receivables and dramatically simplifies the process of adjusting and re-billing for previously unpaid or incorrect entries.  All DODD billing codes and rates are integrated into the system, and custom codes and rates may also be implemented.  Since PAWS authorizations can be imported, tracking “remaining units and dollars” is done for you and can eliminate over-budget billing.

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Messaging

Staff-to-Staff Messaging

The Dashboard includes a simple messaging system to allow staff to communicate with other staff without the use of email. Managers can also send a message...

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Staff-to-Staff Messaging

The Dashboard includes a simple messaging system to allow staff to communicate with other staff without the use of email.  Managers can also send a message to all staff when important announcements are necessary.

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Reporting / Compliance

Hundreds of reports are available to help with compliance and business analysis. The reports are organized by topic to help you quickly locate the specific...

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Reporting / Compliance

Hundreds of reports are available to help with compliance and business analysis.  The reports are organized by topic to help you quickly locate the specific desired report, and commonly used reports can be tagged as “favorites”.  All reports can be exported to PDF, CSV, Excel, and Word formats.  Our reports follow the DODD and Medicaid rules and have passed hundreds of audits and reviews, so you can be confident you will be compliant with all your documentation. 

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countyBoards

Always Up-To-Date with DODD & County Boards

Brittco's Provider users have peace of mind knowing that the software is always kept up-to-date with all of DODD's & OOD's latest...

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Always Up-To-Date with DODD & County Boards

Brittco's Provider users have peace of mind knowing that the software is always kept up-to-date with all of DODD's & OOD's latest rules, rates, Health & Welfare Alerts, and changes to the OhioISP.  And this is also true for the County Boards using Brittco as well.

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Automatic Alert System

Brittco automatically sends alerts via email or an internal messaging system when a variety of important events occur.

Examples include:

  • 30+ staff dates...
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Automatic Alert System

Brittco automatically sends alerts via email or an internal messaging system when a variety of important events occur.

Examples include: 

  • 30+ staff dates (e.g., CRP certification, Annual Training, Evaluation, Med Administration) 
  • Change request for DSP clock in/out time
  • Vehicle repair is necessary 
  • Read a newly released DODD Health & Welfare Alert
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Excellent Technical Support

Brittco support is second to none with its quick response and resolution to problems and requests.  The Brittco Support Center includes dozens of video...

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Excellent Technical Support

Brittco support is second to none with its quick response and resolution to problems and requests.  The Brittco Support Center includes dozens of video tutorials and articles.  And the Onboarding Walkthroughs take users by the hand and guide them through how to use various features.

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Book A Demo

To Learn more about the Brittco software and how we are helping Providers all over Ohio, reach out to our team by clicking the button below. 

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